Greater Burlington Partnership
West Burlington
West Burlington, Iowa

Explore the Community Guide

› View Online › Request A Copy
Join the Greater Burlington Chamber of Commerce

Guidelines & Orientation

Download Committee Guidelines


Greater Burlington shall be a growing center of commerce, industry, education, health care, entertainment and culture providing a great place to live, work and operate a business.


  • Vision – Identify, Evaluate and Act upon relevant Opportunities
  • Integrity – Honest, Trustworthy and Truthful in all Actions
  • Partnership – Joining Forces to Achieve Success
  • Courage – Act with Strength and Conviction, even in the Face of Adversity
  • Excellence – Exceed Member, Investor and Partner Expectations
  • Fiscal Responsibility – Steward of Resources Provided to Conduct Mission
  • Leadership – Boldness in Championing Ideas and Initiatives

Staff Expectations of Volunteers

  • Prepare plans and guidelines for volunteers so they can react to specific tasks.
  • Staff should provide leadership and not allow volunteers to load them down with “busy work.”
  • Staff should communicate with volunteers clearly and in a timely fashion, before all meetings.
  • Staff should expect and receive courtesy and politeness at all times.
  • Ensure all contact with volunteers is professional and productive.

Volunteers Expectations of Staff

  • Their time should be used wisely, not wasted on tasks that could be delegated.
  • Volunteers should expect staff to provide necessary background to make decisions.
  • Volunteers should expect to be told bad news or problems and should be involved in problem-solving.
  • Volunteers should be given options and recommendations, not “what should we do about this?” or “we should be doing that.”
  • Volunteers should expect politeness at all times, and firm pressure from staff to achieve objectives according to an agreed upon plan.
  • Volunteers should expect staff to adhere to points of view that the staff believes is professionally correct, but staff should be flexible and respect volunteer’s opinions.
  • Volunteers should view the staff as a valued professional, not someone to be dictated to or in contrast, unapproachable.
  • Volunteers should be encouraged to treat staff members as colleagues and vice versa.
  • Volunteers should be treated as valued colleagues and usual inter-office courtesy and conduct should be adhered to.


  • Understands and communicates the vision of the organization
  • Understands the C mission and role in the community
  • Willing to make decisions

Communication Skills

  • Able to communicate the meaning and the value of its programs
  • Represents the Partnership professionally

People Skills

  • A good role model
  • Conducts oneself in a professional manner, is respectful and non confrontational.
  • Accepts praise graciously and gives praise fairly and appropriately to deserving volunteers
  • Understands group dynamics and motivation of fellow volunteers

Works Well With Staff

  • Ease of accessibility, either in person or electronically
  • Fulfills commitments within agreed upon deadlines
  • Has loyalty and confidentiality
  • Gives support to controversial matters
  • Candid appraisal of events and programs and assistance in improvement
  • Listens to the professional advice of staff
  • Sensitive to the resources and limitations, both physically and financially
  • Understands and respects the difference between staff administration duties and those of the volunteer.

Knowledge of the Partnership

  • Understands the Partnership structure
  • Wears “business hat” when attending meetings
  • Organizational abilities
  • Willing to commit financial and time resources to support programs.
  • Willing to consider new programs and to drop programs, committees and task forces when appropriate.



© 2022 Greater Burlington Partnership. All rights reserved.